Terms

This website is owned and operated by Spiderbolt (“we,” “us” or “our”). 

By accessing this website and/or placing an order or requesting a delivery you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this website.

References to this website in these terms and conditions apply to this website however you access it, including accessing this website through a version of this website optimised for use on mobile devices.  Whenever you access this website through a mobile-optimised version of this website, the section of these Terms and Conditions entitled “Mobile Access” also applies.

Any questions regarding these Terms and Conditions or subsequent issues should be directed to:

Spiderbolt, 9-10 Chase Park, Nottingham, NG2 4GT

Email: dave.clewer@csy.co.uk

General orders / delivery requests placed using this website, along with access to it, is granted strictly in accordance with these Terms and Conditions.

Please read these Terms and Conditions carefully and print and keep a copy of them for your reference.

These Terms and Conditions apply to your order / delivery request. We may change our Terms and Conditions at any time, so please do not assume that the same terms will apply to future orders/delivery requests. We reserve the right to:

Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.

Change the Terms and Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

All information or content transmitted by any functionality made available on this website (including any of the website optimised for use on mobile devices), including online invitations, e-cards, email or send to a friend functionality are the responsibility of you, the sender.  You confirm that by using this service you will not transmit any material which could be considered offensive, obscene or otherwise objectionable.  Spiderbolt cannot be held liable either directly or indirectly for the content of any such functionality, nor for any loss nor damage of any kind which you may incur as the result of your use of this service.  You hereby agree to indemnify Spiderbolt for any such loss which may have occurred.

If any provision of these disclaimers and exclusions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or mis-described goods. For further information about your statutory rights contact your local authority, Trading Standards Department or Citizens Advice Bureau.

Customers may use this website as guest users but are encouraged to register in order to gain full benefit of promotions and offers. Spiderbolt may decline a registration request at its sole discretion. In using this site customers agree to these Terms and Conditions and agree that:

The personal information that you are required to provide when you register as a customer is true, accurate, current and complete in all respects.

You will notify us immediately of any changes to the personal information by updating your details on the ‘Account’ page on the website or by contacting Spiderbolt using the contact details outlined above.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Contract creation and electronic contracting – The technical steps required to create the contract between you and us are as follows:

You place the order for your products on this website by pressing the place order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on this website. Payment for your order will take place at this point.

We will send to you an order confirmation email detailing the products you have ordered.

Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions below.

1. Non-acceptance of an order may be a result of one of the following:
2. We are unable to obtain authorisation for your payment.
3. A price or product description error is identified.  
4. You do not meet the eligibility to order criteria set out in the main Terms and Conditions.

If your order is cancelled in full we will refund you your payment in full, including any associated delivery charges. Should part of your order be cancelled for any reason we will endeavour to send a substitute product of a similar or better nature. Should this not prove to be a satisfactory solution, or that we are unable to provide such a product a refund in full will be offered for that product.